Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. Please read our policy carefully.
Returns We accept return requests within 14 days of delivery. To be eligible, items must be unused, in original condition, and in original packaging.
To start a return, contact us at [your email] with your order number and photos of the item.
Refunds Once your return is approved, a refund will be issued to your original payment method within 5–10 business days.
Damaged or Wrong Items If you received a damaged, defective, or incorrect item, contact us within 7 days of delivery with photos and we'll make it right with a replacement or full refund — no return required.
Non-Returnable Items
- Custom or personalized items (e.g. Custom Photo Bath Towel)
- Items returned after 14 days
Return Shipping Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.